We purchased our Jeep from the Innisfail Truck Ranch and have a wonderful experience. The owner made it easy for us to come a test drive our Jeep on our tight schedule and even delivered it to our house when the undercoating and paint projection was done drying. When we are in the market for a new truck we will be stopping by to see what they have.
"The price was always reasonable, the value exceptional"
We have purchased three low-mileage trucks from Innisfail Truck Ranch, over seven years...the price was always reasonable, the value exceptional and these trucks - GMC and Chev - have carried us and our goods over 300,000 kilometres with absolute "trouble free" driving. When we are ready to purchase another truck, we'll be heading for the Innisfail Truck Ranch.
"An excellent experience"
I purchased my new car at innisfail truck ranch and had an excellent experience. Mike is great to deal with, I had an issue with the remote for my car and he had no problem fixing it for me. Thank you innisfail truck ranch, I will be back and I will tell people about the exceptional service I have received.
"They made the process easy, carefree and I found the exact truck I had been searching for."
I had a great experience! I called the truck ranch as I left another dealership not impressed. They made the process easy, carefree and I found the exact truck I had been searching for. Six weeks later I had a couple lights come on my dash and Wayne worked everything around my schedule to get the truck looked over thoroughly, standing behind the trucks they sell. My truck is running great and I would definitely do more business with the truck ranch.
"I felt comfortable buying what I really wanted and needed rather than feeling someone was desperate to make a sale"
We had been looking for a cargo van for months with some really sour tastes in our mouths by people trying to sell me whatever they could sell me even after I expressed what I needed in van for my business . We were coming back from Calgary after looking at a van that was advertised as exactly what we needed but I feel was seriously photo shopped . My husband spotted this van while driving down the road . We stopped and looked at it and was surprised to find these guys were honest helpful and instantly I felt comfortable buying what I really wanted and needed rather than feeling someone was desperate to make a sale . The whole experience with the truck ranch was comfortable and I feel confident with my purchase . I love the van I got and will recommend the truck ranch to everyone I know and most certainly will make the drive there first before anywhere else when I purchase my next vehicle . Thanks to Wayne and Blair, you restored my faith in good honest people !!!
"I felt welcomed and very happy when I left"
Thanks for working with me on my new/used truck purchase. If I ever need another, I'll know where to look. Also, thanks for treating me like a human being and not just another sale. I felt welcomed and very happy when I left. Thanks again.
"Come get the respect and experience everyone deserves only at the Ranch."
Just purchased my second Chrysler 300 from Daryl and team and the experience was even better the second time. My new 300 LTD has exceeded my expectations in performance and luxury, this car is getting 30 MPG on the highway and is no slouch. Don't mess around with the big truck/car stores come get the respect and experience everyone deserves only at the Ranch.
They went above and beyond
I purchased a Harley Street Bob from Daryl and the team and the service i received was fantastic. There were a couple issues with paperwork due to it being a US bike. They went above and beyond to have these issues rectified and the bike delivered to my house. I recommend the truck ranch to anyone looking for a vehicle and i will be back the next time i am looking for a vehicle.
"This is an incredible buying experience, you guys have done an excellent job today"
Saturday April 13 I was on my way to Red Deer and had been in the market for a truck for some time. I thought I would take a look on the Truck Ranch lot. Just a drive through I mentioned to my wife, the day was miserable, blowing snow and lots of it. Well as I rolled in I saw Mike (our sales guy) out and about the lot and he came over to meet us. Mike was excellent to talk with and very knowledgeable when I discussed which trucks I was interested in and what the prices were. He got us some keys and Daryl took ours out for a drive. While we were gone they ran some numbers and had it all together when we returned. I was very impressed with the professionalism demonstrated by all up to this point not to mention the respect for my time. I need to mention here that the whole vehicle purchase experience can become onerous and a real turn off for me which has in the past ended the process for me at some dealerships. Not the case at the Truck Ranch. After I went in my wife and I sat with Joelle and entered the info, then proceeded to put together a deal. This was at 11:00 am. At 2:30 pm my wife and I were driving our new 2011 Chev Silverado off the lot headed home. For me, that's how its done! I mentioned to Joelle as we closed the deal and watched what I call excellent customer service unfold before us, "this is an incredible buying experience, you guy's have done an excellent job today". Then Mike came out to help us transfer our stuff from truck to truck. In closing, I would just like to say to Daryl, Joelle, and Mike, thank you very much. Your team at the Innisfail Truck Ranch is an outstanding example of customer service and a great get it done attitude. Both my wife Rhonda and I have recommended the dealership already and in the future when another vehicle purchase comes up we will be stopping by the Truck Ranch first. If you're reading this and doing your research for your next vehicle don't hesitate to check them out, We're glad we did. Thanks again.
"From start to finish, including getting truck accessories installed, the process was fast and easy."
We needed to trade in our car for a truck, as we had purchased a fifth wheel trailer. We had attempted to deal with one of the "big" name dealerships and ran into a long wait time to find a truck suitable for our needs. I stopped in at the Truck Ranch to see if they had what we needed. They had more than one option for us to choose from! Jaymi was our salesman and got me into a truck that was just what we were looking for, and gave me a fair price for my trade in. From there we went into the finance office and Joelle made our experience that much smoother. My husband works up north and wasnt around to sign papers and she was able to work with us through phone and email to get it done without him even being there. From start to finish, including getting truck accessories installed, the process was fast and easy. Daryl has done a great job on this one! I've recommended the Truck Ranch to everyone I have talked to and have had many compliments on the beautiful truck I was sold. Thanks guys!
"We'll definitely be back for our next vehicle!"
What a wonderful buying experience at the 'Innisfail Truck Ranch'! Every time my husband and I have bought a vehicle, we've left the lot with an awful feeling of regret, thinking how much is this really going to cost us? Daryl's crew at the Truck Ranch showed us that buying a vehicle doesn't have to be that way. The complete process was very seamless, from choosing the right vehicle for us to getting an amazing interest rate with the right bank! What was even better about this process was the majority of it was done over the phone, in the comfort of our own home. Due to my husband's work schedule we weren't able to get to the lot till it was almost closed, but that wasn't a problem. The owner, Daryl, was there to greet us and get us set up in our new vehicle. Joelle took us through the paperwork step by step and explained everything very clearly. That night we got to drive home in our new vehicle and left the lot without that awful feeling. The 'Innisfail Truck Ranch' offered us the competitive pricing of the big city with the local charm and care you can only get from a small town dealer! Just lovely. Thank you to the owner Daryl, Joelle from financing, and sales reps Wayne and Reg for make this a positive experience. We'll definitely be back for our next vehicle!